Res-Q Mobile Services - Frequently Asked Questions

NON-STANDARD CALLS	Price
Timed charges rated per second	Flagfall	Timed (per minute)
Video Calls (national)	$0.413	$2.200
Video Calls (international)	$0.550	$3.713
National Directory Assistance	$0.688	$0.000
Telstra Mobile Satellite	$0.500	$1.500
Optus Mobilesat	$0.450	$2.475

MESSAGING	Price
	Per Message
SMS	$0.000
SMS to 13/1300, SMS to 18/1800	$0.096
SMS to international numbers*	$0.344
MMS Standard (national)	$0.000
MMS Standard (international)	$0.750
MMS Video (national)	$0.500
MMS Video (international)	$1.000
Message2Text	$0.000
*SMS to international numbers free to selected countries for plans 4-7

Countries with eligible roaming agreements	Zone	Eligible for roaming bolt on
Austria	1	Yes
Belgium	1	Yes
Bolivia	4	No
Brazil	2	Yes
Bulgaria	3	Yes
Canada	1	Yes
Cambodia	1	Yes
China	1	Yes
Cook Islands	4	No
Croatia	1	Yes
Czech Republic	1	Yes
Denmark	1	Yes
East Timor	2	No
Egypt (Arab Republic)	2	Yes
Estonia	1	Yes
Fiji	1	Yes
Finland	1	Yes
France	1	Yes
Germany	1	Yes
Greece	1	Yes
Guernsey (UK)	3	No
Hong Kong	1	Yes
Hungary	1	Yes
India (Note: This excludes Bihar, Orissa, UP East, West Bengal)	1	Yes
Indonesia	1	Yes
Ireland	1	Yes
Isle of Man (UK)	3	No
Israel	2	Yes
Italy	1	Yes
Japan	1	Yes
Kenya	4	No
Kuwait	4	No
Latvia	1	Yes
Lebanon	3	No
Lithuania	1	Yes
Luxembourg	1	Yes
Macedonia (Former Yugoslav Rep )	1	Yes
Malaysia	1	Yes
Malta	2	No
Mexico	2	Yes
Netherlands	1	Yes
New Caledonia	4	No
New Zealand	1	Yes
Nigeria	1	No
Norway	1	Yes
Papua New Guinea	1	Yes
Philippines	1	Yes
Poland	1	Yes
Portugal	1	Yes
Qatar	2	Yes
Republic of Korea	1	Yes
Romania	3	Yes
Russia	1	Yes
Samoa	1	No
Saudi Arabia	2	No
Singapore	1	Yes
Slovak Republic	1	Yes
Slovenia	1	No
Solomon Islands	2	No
South Africa	2	Yes
Spain	1	Yes
Sri Lanka	1	Yes
Sweden	1	Yes
Switzerland	1	Yes
Taiwan	1	Yes
Thailand	1	Yes
Tonga	1	No
Turkey	1	Yes
UAE	2	Yes
UK	1	Yes
USA	1	Yes
Vanuatu	1	Yes
Vietnam	3	Yes

International Roaming Calls*	Retail (ex GST)
Timed charges rated per 60 seconds	Flagfall	Timed (per minute)
Countries in Zone 1	$0.000	$1.950
Countries in Zone 2	$0.000	$3.250
Countries in Zone 3	$0.000	$6.500
Countries in Zone 4	$0.000	$8.125
*Call charges apply for incomming & outgoing calls

International Roaming SMS
Per message charges only applicable for outgoing SMS	Per Message
Countries in Zone 1	$0.813
Countries in Zone 2	$1.625
Countries in Zone 3	$1.625
Countries in Zone 4	$1.625

International Roaming MMS*
Per message charges only applicable for outgoing MMS	Per Message
MMS Standard - To Australia	$0.000
MMS Standard - To International	$0.863
MMS Video - To Australia	$0.700
MMS Video - To International	$1.150
*MMS also uses data which will be chargeable at the applicable zone rate for incoming and outgoing messages

International Roaming (Data)	Retail (ex GST)
Data charges rated per KB		per MB
Countries in Zone 1		$1.078
Countries in Zone 2		$1.438
Countries in Zone 3		$2.875
Countries in Zone 4		$4.313

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INTERNATIONAL CALLING
Timed charges rated per second	Flagfall	Timed (per minute)	Selected countries for plans 4,5,6 & 7
Afghanistan	$0.000	$1.425
Albania	$0.000	$0.791
Algeria	$0.000	$1.425
American Samoa	$0.000	$2.026
Andorra	$0.000	$0.515
Angola	$0.000	$0.873
Anguilla	$0.000	$0.987
Antarctica	$0.000	$5.384
Antigua and Barbuda	$0.000	$0.861
Argentina	$0.000	$0.466
Argentina (mobile)	$0.000	$0.935
Armenia	$0.000	$0.889
Aruba	$0.000	$0.710
Ascension Island	$0.000	$6.505
Austria	$0.000	$0.554
Austria (mobile)	$0.000	$1.104
Azerbaijan	$0.000	$0.889
Bahamas	$0.000	$0.594
Bahrain	$0.000	$0.851
Bangladesh	$0.000	$0.719
Bangladesh (mobile)	$0.000	$0.969
Barbados	$0.000	$0.773
Belarus	$0.000	$1.282
Belgium	$0.000	$0.457
Belgium (mobile)	$0.000	$1.021
Belize	$0.000	$1.910
Benin	$0.000	$2.896
Bermuda	$0.000	$0.594
Bhutan	$0.000	$1.295
Bolivia	$0.000	$0.773
Bosnia and Herzegovina	$0.000	$0.893
Bosnia-Herzegovina Mobile	$0.000	$1.292
Botswana	$0.000	$0.943
Brazil	$0.000	$0.525
Brazil (mobile)	$0.000	$0.946
Brunei	$0.000	$0.542
Bulgaria	$0.000	$1.099
Burkina Faso	$0.000	$2.896